Oakwood Worldwide, wholly owned by Singapore-based Mapletree Investments Pte Ltd and a global providers of furnished and serviced apartments for business travellers, has appointed Mandeep Singh as its chief operating officer (COO).
His proven track record in hospitality, excellent skills in business operations, and impressive leadership experience will help progress Oakwood’s global transformation and drive an industry-leading customer experience, the company said in a statement.
“We believe Mandeep has the ability and experience to move Oakwood forward as the market dynamics change and customer needs are evolving. He will also be driving efficiency that we’ll need as Oakwood expands our branded and managed portfolio through business development efforts. We have confidence in Mandeep as a valuable member of our senior team,” said Oakwood Worldwide CEO Chris Ahearn.
In his new role, Mandeep will be focused on ensuring that Oakwood has the right operational structure, process, and reporting procedures to meet customer expectations while achieving the company’s business objectives.
He will report directly to Chris Ahearn and have responsibility for the Americas Operations, Home Services and Oakwood’s industry-leading 24/7 customer service center.
Mandeep has a Bachelor of Arts from Sri Guru Gobind Singh College and later went to SSTH Swiss School of Tourism and Hospitality before joining the hospitality business, according to his LinkedIn profile.
Before joining Oakwood, Mandeep led a variety of teams across a range of hospitality businesses including Woodspring Hotels, MasterCorp, Extended Stay Hotels, and Comfort Inn-Choice Hotels. His expertise in management, strategic planning and execution, along with revenue optimization, has helped Mandeep drive real change within this ever-evolving industry, the statement added.
Oakwood Worldwide, with a presence in 95 countries, provides move-in-ready furnished accommodations to meet the needs of global organisations, individual business travelers, insurance clients and leisure travelers alike.
Mapletree Investments is a real estate development, investment and capital management company headquartered in Singapore. Its parent is Singapore sovereign wealth fund Temasek Holdings.